Items may be returned within 30 days of purchase. Refund shipping label must purchased by the buyer, and shipping price not included in refund. Returns not accepted on custom colors or custom designs.
If you are not satisfied with your backdrop, but are interested in exchanging it for a different product send us an email to firstname.lastname@example.org for additional help. Buyer is responsible for both return shipping and exchange shipping label.
Backdrops ship anywhere from 1-5 business days depending on inventory. Smaller backdrops are kept in stock while larger backdrops are made to order. If you need a backdrop within a specific amount of time, please reach out to use at email@example.com before your order to ensure we are able to complete the purchase on time.