Items may be returned for a full refund within 30 days of purchase. Refund shipping label must purchased by the buyer.
If you are not satisfied with your backdrop, but are interested in exchanging it for a different product send us an email to firstname.lastname@example.org for additional help. Buyer is responsible for both return shipping and exchange shipping label.
Backdrops ship anywhere from 1-5 business days depending on inventory. Smaller backdrops are kept in stock while larger backdrops are made to order. If you need a backdrop within a specific amount of time, please reach out to use at email@example.com before your order to ensure we are able to complete the purchase on time. Currently US domestic shipping only, sorry for the inconvenience.